It is relatively simple process. Click Open Account, fill in the form and upon completion you will receive an email with your login details that you can use to log in to our secure Client Members Area. Here you will be able to upload your KYC and fund your trading account using the available methods.

After your profile is verified, to open a trading account is very fast. It can take from few minutes to up to few hours depending on the documents you have provided for the verification purpose.

To fully verify your profile and take advantage of all of our trading account features, you will first need to verify your identity and address on the Verify your profile page.

You need to download one of our MT4 trading platforms or start trading through the MT4 Webtrader via your browser. Both options are also available in your Client Member area.

XSMarkets offers a variety of payment methods including credit and debit cards, e-Wallets, Bank Wire transfers.

You can amend the name by sending us an email with your registered email to [email protected] explaining why you wish to change it and attaching a copy of your identity document.

You can amend your residential address by sending us an email to [email protected] with a copy of your proof of residence document attached.

Restart your MetaTrader 4 terminal by closing it and launching it again.

To change your MT4 password, please log into your MT4 Platform, click on ‘Tools’, then ‘Options’, click on ‘Change’ next to the password Tab. Please enter your current password and enter a new one, then click ‘OK’.

To change the password on your Android/iPhone, please click on the ‘Settings’ tab, then click on ‘Accounts’. On the bottom right corner, you will see a Key icon, and please click on it. You will see a pop-up window to change your password.

While all features and functions of a real account are also available for a demo account, you should keep in mind that simulation cannot replicate real trading market conditions. One relevant difference is that the volume executed through the simulation does not affect the market; while in real trading volumes have effect on the market, especially when the deal size is large. The speed of execution is the same for real trading accounts as for the demo accounts.

Moreover, users can have a very different psychological profile depending on whether they trade with demo or real accounts. This aspect may impact the evaluation performed with the demo account. We advise you to be cautious and avoid complacency about any conclusion that you may draw from using a demo account.

Open the trading platform and select the Account History tab. Right click to enable the context menu, which will allow you to save your trading history as an .html file so that you can later view it when you log out of the trading platform.

To add an expert advisor (EA), first you need to open the MT4 Client Terminal, click on File on the top navigation menu, and click Open Data Folder in the drop-down menu. In the open Data Folder click on MQL4 and Experts. The Experts folder is where you can add the expert advisors (EAs). Paste the .mq4 or .ex4 EA file into the Experts folder. Once you are ready with this, restart the MT4 platform by closing it and then reopening it.

Log in to your MT4 platform -> Market watch window -> right click -> Show all -> scroll down and you will be able to see all instruments available for trading.

You will be able to make your first deposit right after your account has been verified. You may always log in to your Client Member Area and choose ‘finances’ tab in the menu. Deposit option will be available along with a variety of offered funding types.

We do not charge any fees for the transactions. However, your respective banks or payment providers might charge you additional fees.

The minimum deposit/withdrawal amount varies according to the payment method you choose. You can read more details about the deposit and withdrawal process in the Members Area.

In order to protect all parties against fraud and minimise the possibility of money laundering and/or terrorist financing, XSMarkets will only process withdrawal/refunds back to the source of the original deposit according to the procedure below:

Credit/debit card withdrawals. Withdrawal requests submitted, regardless of the withdrawal method chosen, will be processed via this channel up to the total amount deposited by this method.

E-wallet withdrawals. E-wallet refunds/withdrawals will be processed once all Credit/Debit card deposits have been completely refunded.

Other Methods. All other methods such as bank wire withdrawals shall be used once deposits made with the above two methods have been completely exhausted.

All withdrawal requests will be completed within 24 working hours; however all withdrawal requests submitted will be instantly reflected in the clients’ trading account as pending withdrawals. In case a client selects an incorrect withdrawal method, the clients’ request will be processed according to the procedure described above. All client withdrawal requests shall be processed in the currency in which the deposit was originally made. Should the deposit currency differ from the transfer currency, the transfer amount will be converted by XSMarkets into the transfer currency at the prevailing exchange rate.”

Yes, you can. However, to ensure the safety of our clients’ trades the following restrictions apply:

1. Requests which would cause the margin level to drop below 200% will not be accepted from Monday 01:00 to Friday 23:50 GMT+2 (DST applies).
2. Requests which could cause the margin level to drop below 400% will not be accepted during weekends, from Friday 23:50 to Monday 01:00 GMT+2 (DST applies).

It depends on the country the money is sent to. Standard bank wire within the EU takes 3 working days. Bank wires to some countries may take up to 5 working days.

If one of your deposit methods has been a credit/debit card, you always need to request withdrawal up to the deposit amount, as a prior to any other withdrawal method. Only in case that amount deposited via credit/debit card is fully refunded back to source, you may select another withdrawal method, according to your other deposits.